How to Build a Customer Portal for Your Website
What You Need Before Starting
To build a portal you need an AI Apps API account with the Account Admin and Web Builder apps installed. You also need a domain name that you control, since your portal will run on your own branded domain rather than on aiappsapi.com. If you do not have a domain yet, you can test the portal on the platform first and add a custom domain later.
Step-by-Step Portal Setup
Log into your admin panel and install both the Account Admin app and the Web Builder app. Account Admin provides user management features like registration, login, and profile editing. Web Builder provides domain hosting and page rendering. Together they form the complete portal infrastructure.
In the Web Builder app, add your domain name and configure the DNS records to point to the platform. The system will map all requests to your domain through the web hosting layer, loading your portal pages instead of the default site. See How to Set Up a Branded Admin Panel on Your Domain for DNS configuration details.
Set up the registration form fields your portal needs. At minimum, users provide an email address and password. You can add fields for name, phone number, company, or any custom data your business requires. The platform stores user accounts in the customers table with automatic session management. See How to Add User Registration and Login for details.
Define the data pages your users will interact with. Each page is a slug configuration that specifies the database table, sort key, fields to display, and available actions (view, create, edit, delete). For example, a project tracker page would read from the appData table and show records filtered to the logged-in user. You can create pages manually or use the AI page builder to generate them from a description.
Configure the portal menu to link to each of your data pages. Add your logo, choose your color scheme, and customize the header and footer to match your brand. The white-label guide covers all branding options.
Create a test user account through your registration page. Log in as that user and verify that each page displays correctly, that data is filtered to the correct user, and that create and edit operations work as expected. Check the portal on both desktop and mobile to confirm responsive behavior.
What Your Portal Includes
Once set up, your portal provides a complete self-service environment for your users. They can log in, view their data across multiple page types, create new records, edit existing ones, and manage their profile. The platform handles all authentication, session management, and database operations behind the scenes.
You can extend your portal with additional platform features at any time. Add an AI chatbot for instant support, connect SMS notifications for updates, or build custom app logic for specialized workflows. Everything connects to the same user accounts and database.
Build your customer portal today. User registration, database pages, and custom domain hosting included.
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